Contact Sky Glass IPTV
Thank you for your interest in Sky Glass IPTV. Whether you have a question about our plans, need assistance with installation, require technical support or would like to become a reseller, our team is here to help — with friendly, professional and timely support.
WhatsApp is the fastest way to reach us. When submitting an enquiry, include as much information as possible so we can assist you efficiently.
Office 1122, 85 Dunstall Hill, Wolverhampton, WV6 0SR, UK
How Can We Help?
Our support team can assist with a wide range of enquiries.
Subscription Enquiries
Need help choosing the right plan? We'll answer questions about plans, features and benefits, device compatibility, trial availability and renewals.
View Subscription Plans →Technical Support
Account activation, installation assistance, Firestick/Android TV/Smart TV setup, login problems, playlist configuration and streaming issues. Check our Setup Guide first — it answers many common questions.
View Setup Guide →Reseller Enquiries
Interested in starting your own IPTV business? Ask about the reseller panel, credit system, wholesale opportunities, business support and account management.
View Reseller Programme →Information to Include
To help us resolve your enquiry quickly, please include:
For Technical Support
- Your device type
- IPTV application used
- Login method (Xtream Codes API, M3U Playlist or STB Portal)
- Description of the issue
- Error message (if applicable)
For Subscription Questions
- Your order reference (if available)
- Your enquiry
- Any relevant screenshots
For Reseller Applications
- Your country
- Previous IPTV experience (if any)
- Expected number of customers
- Any questions about our reseller programme
Customer Support Hours
Our team works hard to respond to customer enquiries as quickly as possible. Response times may vary depending on enquiry volume, weekends and public holidays, but we aim to reply to all genuine support requests promptly.
Before Contacting Support
Many common questions can be answered by visiting these helpful resources first — it may save you the wait for a reply.
Frequently Asked Questions
How quickly will I receive a reply?
We aim to respond to enquiries as quickly as possible. Response times may vary depending on support demand.
Can you help me install Sky Glass IPTV?
Yes. Our support team can assist with installation and configuration on supported devices.
Do you provide reseller support?
Yes. We offer dedicated assistance for reseller enquiries, including panel setup and account management.
Can I get help before purchasing?
Absolutely. If you have questions about our subscription plans, supported devices or features, feel free to contact us before placing an order.
Where can I find installation instructions?
Our comprehensive Sky Glass IPTV Setup Guide provides detailed instructions for Android devices, Firestick, Smart TVs, Apple devices, Windows, macOS, MAG Boxes and more.
We're Here to Help
At Sky Glass IPTV, customer satisfaction is one of our highest priorities. Whether you're a new customer looking for guidance or an existing subscriber who needs assistance, we're committed to providing professional, reliable and helpful support throughout your journey with us.